May 1-4, 2012
Gaylord Texan Resort And Convention Center | Dallas / Fort Worth, Texas
Presenter, Event Sponsor, and Exhibitor

Come see Redsson in booth 530 at CS Week 2012 to learn about our returned mail processing services. Lisa Ross, Senior Account Executive specializing in the utility industry, will be available to discuss your needs and answer your questions. You may schedule a private meeting with Lisa by clicking the link above. 

Redsson and NSTAR are co-presenting "Revenue Loss from Undelivered Bills" as part of the Billing workshop track. Attend to hear this best-in-class case study presented by Redsson CEO, Rich Schurfeld, along with Lisa Carloni, NSTAR's Director of Billing, Meter Reading Management & Business Planning. The workshop will highlight the issues and opportunities that all utility companies face regarding the hidden revenue leaks related to undelivered bills. Workflow processes and "at risk" accounts will be identified in ensuring that all undelivered bills are accounted for and revenue identified.

Redsson is sponsoring the Credit & Collections workshop track at this year's conference. The track considers new issues and best practices in the areas of: credit and collections processes; credit and collections software; third party collections; behavior modeling and scoring; data analytics; disconnect for non-payment; revenue assurance; skip tracing; low income credit and collection practices. 

CS Week is the premier utility customer service conference for managers and executives at investor owned utilities, cooperatives, municipalities and government entities. The annual convention features CS Week Executive Summit, CS Week College, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference 36, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.

Learn more about CS Week 2012